A civil servant or public servant is a person in the public sector employed for a government department or agency. The term explicitly excludes the armed services, although civilian officials can work at "Defence Ministry" headquarters.

The success of government in a (post-conflict) society depends on the performance of the public service in providing critical services to the population and restoring trust and confidence in governance.

Civil or public servants are engaged in every facet of government activity— education, health care, public safety, infrastructure, environmental protection, etc.,—and most of them work directly with citizens, to whom they represent the face of government. Therefore, the quality of public servants in terms of knowledge, skills, ethics, attitudes and networks can make or break public trust in a (post-conflict) government.

Further reading


The Fringes

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